Privacy Policy

Last updated: 2026-07-20

Welcome to Vessel™. Your privacy matters to us. This Privacy Policy explains how Vessel™ ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit tryvessel.co (the "Site"), make a purchase, or otherwise interact with us. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Vessel™ collects information to provide and improve our products and services. The categories of information we collect include:

Information You Provide Directly

Contact information: name, email address, phone number, and shipping/billing address.
Order information: products purchased, order history, and payment details (processed securely by our payment providers — we do not store full card numbers).
Account information: username, password, and preferences if you create an account.
Communications: messages you send to us via email, chat, contact forms, or social media.
Marketing preferences: your subscription choices for newsletters and promotional communications.

Information Collected Automatically

Device and usage data: IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, and timestamps.
Location data: approximate location derived from your IP address.
Cookies and similar technologies: as described in the Cookies section below.

2. How We Use Your Information

Vessel™ uses the information we collect for the following purposes:

To process, fulfill, and deliver your orders, including sending order confirmations and shipping updates.
To provide customer support and respond to your inquiries.
To manage your account and personalize your shopping experience.
To send marketing communications, promotions, and product updates (where permitted and with your consent where required).
To improve our Site, products, and services through analytics and research.
To detect, prevent, and address fraud, security incidents, and technical issues.
To comply with legal obligations and enforce our terms of service.

3. Cookies and Tracking Technologies

Vessel™ uses cookies, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, and deliver relevant advertising. The types of cookies we use include:

Essential cookies: required for core functionality such as your shopping cart and secure checkout.
Performance and analytics cookies: help us understand how visitors use the Site so we can improve it.
Functional cookies: remember your settings and preferences.
Advertising cookies: used to deliver ads relevant to your interests and measure campaign effectiveness.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site. Where required by law, we will request your consent before placing non-essential cookies.

4. Third-Party Services

Vessel™ works with trusted third-party service providers to operate our business. These may include:

Payment processors to securely handle transactions.
Shipping and fulfillment partners to deliver your orders.
Analytics providers (such as web analytics platforms) to understand Site usage.
Marketing and advertising platforms to deliver and measure promotional campaigns.
Email and communication providers to send transactional and marketing messages.

These providers only receive the information necessary to perform their services and are contractually obligated to protect your data. We do not sell your personal information to third parties for monetary compensation. The Site may contain links to third-party websites; we are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

5. Data Security

Vessel™ implements industry-standard technical and organizational measures to protect your personal information, including SSL/TLS encryption for data in transit, access controls, and secure payment processing. While we take reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify you and the relevant authorities as required by applicable law.

6. Data Retention

Vessel™ retains your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights Under GDPR (European Economic Area, UK, and Switzerland)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, Vessel™ processes your personal data in accordance with the General Data Protection Regulation (GDPR) and equivalent laws. Our legal bases for processing include contract performance, legitimate interests, legal obligations, and your consent. You have the following rights:

Right of access: request a copy of the personal data we hold about you.
Right to rectification: request correction of inaccurate or incomplete data.
Right to erasure: request deletion of your personal data ("right to be forgotten").
Right to restriction: request that we limit the processing of your data.
Right to data portability: receive your data in a structured, machine-readable format.
Right to object: object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent: withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at support@tryvessel.co. You also have the right to lodge a complaint with your local data protection authority.

8. Your Rights Under CCPA/CPRA (California Residents)

If you are a California resident, Vessel™ provides you with rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including:

Right to know: request details about the categories and specific pieces of personal information we have collected, the sources, purposes, and third parties with whom it is shared.
Right to delete: request deletion of your personal information, subject to certain exceptions.
Right to correct: request correction of inaccurate personal information.
Right to opt out: opt out of the "sale" or "sharing" of your personal information, including sharing for cross-context behavioral advertising.
Right to limit: limit the use and disclosure of sensitive personal information.
Right to non-discrimination: we will not discriminate against you for exercising your privacy rights.

To submit a request, email us at support@tryvessel.co with the subject line "California Privacy Request." We will verify your identity before fulfilling your request and respond within the timeframes required by law. Authorized agents may submit requests on your behalf with proper documentation.

9. Children's Privacy

Vessel™ does not knowingly collect personal information from children under the age of 13 (or under 16 where applicable law provides a higher age threshold). Our Site and products are not directed at children. If you believe a child has provided us with personal information, please contact us at support@tryvessel.co, and we will promptly delete such information.

10. International Data Transfers

Vessel™ may transfer, store, and process your information in countries other than your own. Where we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses or other legally recognized mechanisms to ensure your data remains protected.

11. Changes to This Privacy Policy

Vessel™ may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where required by law, notify you by email or a prominent notice on the Site. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Vessel™ handles your personal information, please contact us:

Email: support@tryvessel.co
Website: tryvessel.co

Your trust is important to us. Vessel™ is committed to handling your personal information responsibly and transparently.